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What it's like to work here

- Product driven, radically transparent and (trying to be more) emotionally open

First and foremost, we're a product-driven company. We apply product principles, like 'Mum testing' and quick experimentation, to everything from growth to operations to account management. We work in six-week 'terms', debating and deciding on our goals as a team during the first week. We get feedback on everything: we even currently ask for feedback on how we ask for feedback (!). We think that how something works on a micro scale impacts how people behave and feel on a macro scale. We get really (really) excited about products that solve real problems and are thoughtfully made

Product driven, radically transparent and (trying to be more) emotionally open

First and foremost, we're a product-driven company. We apply product principles, like 'Mum testing' and quick experimentation, to everything from growth to operations to account management. We work in six-week 'terms', debating and deciding on our goals as a team during the first week. We get feedback on everything: we even currently ask for feedback on how we ask for feedback (!). We think that how something works on a micro scale impacts how people behave and feel on a macro scale. We've turned down sizeable revenue opportunities because they would have compromised how our product felt, worked and looked. We get really (really) excited about products that solve real problems and are thoughtfully made: Lemonade's insurance, Mixmax's calendar integration, mmhmm's video calling extension. In short, we're product geeks.

We believe in being radically transparent. We record all our big internal meetings, user feedback calls, sales calls and talks as voice notes (with permission!) and share them on Slack so anyone in the team can listen and interrogate. We each share our daily to-do list and update it as we go, so everyone can see what everyone else is working on. Our product roadmap is public, so our users and clients can see what features are coming up.

📋**Product Roadmap**

- Finally — and this one we still have some way to go on — we're trying to be more emotionally open with each other. We're trying to have more frequent retrospectives, where we can assess how so that we can work with a better understanding of where each person is coming from. We've just all read 'The Five Dysfunctions of a Team' — a fable about the common interpersonal shortcomings that hold teams back — and we've been working through some of the exercises and principles from the book. This is still a work in progress, so you'll get to be a part of the learning curve. Why do we think emotional openness is critical? Because vulnerability creates honest connection, honest connection creates insanely effective teams, and insanely effective teams create products that change the world.

Oh, and we often have futile ideas. About once a year, we seem to decide to fly somewhere with better weather. During those few days we planned and rearranged most of our work. We have built and referenced our own cultures at work to create an environment that is more open, happy and better than what we want. You can find information here. We rarely say no to a good idea. So stay in touch and tell us about it.

👥**Values of the members**

🏅**Your 1st month**

💪**Goals**

About this document

Compiled by the development team - "Talk Space Vietnam"

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©TalkSpaceVietnam - HCM 2020

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